Stories
An Employee at McDonald’s Explains Why You Should Always Request a Receipt

Next time you order from McDonald’s, remember to request a receipt—it could mean better food and service.
- The Mystery Shopper Effect
McDonald’s deploys “mystery shoppers” (Gapbusters) to evaluate service quality. Employees, unsure who these clients are, pay special attention to those who want receipts, assuring fresh food and excellent service. - Get fresher, hotter food
When the staff believes you are paying attention, they are more likely to serve hot, fresh food. Your receipt shows that you care about the quality of your order. - Receipts ensure order accuracy by allowing for double-checking. If something is incorrect, it is simple to prove and repair.
- A Simple Trick for Better ServiceEven at quick food restaurants, you deserve excellent service. Requesting a receipt demonstrates concern and encourages employees to exceed expectations.
Tip: The next time you visit McDonald’s, ask for the receipt—you might just get a fresher, tastier meal!